Order details
shipping methods
For order status updates or changes to pickup/delivery details, contact us in any convenient way:
Telegram — @cerebradecs, email — clients@cerebrade.com
Telegram — @cerebradecs, email — clients@cerebrade.com
shipping methods
For order status updates or changes to pickup/delivery details, contact us in any convenient way:
Telegram — @cerebradecs,
email — clients@cerebrade.com
Cerebrade Atelier operates in a private format at: Moscow, Friedrich Engels Street.
We are glad to welcome guests and arrange each visit individually.
Opening hours: 10:00–18:00 (Moscow time) Order pickup preparation: 2–5 business days Please note: this is an approximate timeframe. Some items may require up to 2 weeks for production. You can check availability or lead time in the product card.
Order storage: unlimited. Once your order is ready for pickup, you will receive a notification by email and/or messenger.
We are glad to welcome guests and arrange each visit individually.
Opening hours: 10:00–18:00 (Moscow time) Order pickup preparation: 2–5 business days Please note: this is an approximate timeframe. Some items may require up to 2 weeks for production. You can check availability or lead time in the product card.
Order storage: unlimited. Once your order is ready for pickup, you will receive a notification by email and/or messenger.
We offer delivery with or without fitting with no extra charge.
Our manager will help you select a convenient date and time slot for delivery within Moscow (inside the MKAD/MRR).
Delivery time: 1–3 business days after order confirmation.
Please note: this is an approximate timeframe from dispatch to receipt. Some items may require up to 2 weeks for production. You can check availability or lead time in the product card.
Deliveries are made on business days only.
Minimum delivery window: 3 hours.
Earliest slot: 11:00–14:00; latest slot: 17:00–20:00.
The courier will call you one hour before arrival.
Fitting time: 15 minutes.
Rescheduling is possible free of charge if the manager is notified at least 3 hours before the agreed slot.
Our online boutique operates Monday–Friday, 10:00–18:00 (Moscow time). All inquiries are handled within this timeframe.
Our manager will help you select a convenient date and time slot for delivery within Moscow (inside the MKAD/MRR).
Delivery time: 1–3 business days after order confirmation.
Please note: this is an approximate timeframe from dispatch to receipt. Some items may require up to 2 weeks for production. You can check availability or lead time in the product card.
Deliveries are made on business days only.
Minimum delivery window: 3 hours.
Earliest slot: 11:00–14:00; latest slot: 17:00–20:00.
The courier will call you one hour before arrival.
Fitting time: 15 minutes.
Rescheduling is possible free of charge if the manager is notified at least 3 hours before the agreed slot.
Our online boutique operates Monday–Friday, 10:00–18:00 (Moscow time). All inquiries are handled within this timeframe.
We offer delivery without fitting across the Moscow region and throughout Russia — at no extra charge.
Our manager will assist you in choosing the most convenient delivery terms and transportation options.
Order dispatch: within 3 business days after confirmation.
A tracking number will be sent to the email provided at checkout.
Delivery time: depends on the destination city.
Please note: delivery times are approximate and calculated from the moment of dispatch. Some items may require up to 2 weeks for production. You can check availability or additional lead time in the product card.
For orders placed on public holidays forwarding will be made on the next business day.
Our online boutique operates Monday–Friday, 10:00–18:00 (Moscow time). All inquiries are handled during these hours.
Our manager will assist you in choosing the most convenient delivery terms and transportation options.
Order dispatch: within 3 business days after confirmation.
A tracking number will be sent to the email provided at checkout.
Delivery time: depends on the destination city.
Please note: delivery times are approximate and calculated from the moment of dispatch. Some items may require up to 2 weeks for production. You can check availability or additional lead time in the product card.
For orders placed on public holidays forwarding will be made on the next business day.
Our online boutique operates Monday–Friday, 10:00–18:00 (Moscow time). All inquiries are handled during these hours.
International shipping is carried out via EMS, Russian Post, CDEK - costs depending on the weight of the parcel and the destination city/country. Shipping fees are calculated individually.
Our managers will assist you with arranging international delivery. Please contact us via: Telegram — @cerebradecs, Email — clients@cerebrade.com
Please note: delivery to Ukraine is temporarily unavailable. All taxes and duties are the responsibility of the recipient. Each country has its own taxation system and we recommend checking the details with your local customs office.
Our managers will assist you with arranging international delivery. Please contact us via: Telegram — @cerebradecs, Email — clients@cerebrade.com
Please note: delivery to Ukraine is temporarily unavailable. All taxes and duties are the responsibility of the recipient. Each country has its own taxation system and we recommend checking the details with your local customs office.
